person with disability engages in self study

Diversified Supportive Services, one of Home Healthcare Agencies in Philadelphia, Pennsylvania, was founded in 2005. Originally named Diversified Recreational Services, the agency was founded on the principle of helping individuals “achieve healthy & productive lifestyles.”


Mission Statement: Our mission is to service and support individuals with developmental disabilities to achieve greater independence, choice, and opportunity in their lives. We aspire to achieve these goals by building a supportive network including the individuals, their families, and their community. We strongly believe by encouraging independence, skill building, and personal development, we can assist individuals in achieving a healthy and productive lifestyle.

Motto: “Changing disabilities into possibilities”

Philosophy: DSS, Inc. is committed to serving individuals and their families by providing quality support to a diverse population. We are dedicated to constantly improving living situations and enhancing the lives of families with members who are disabled, impaired, diagnosed with MH/MR, or in need of additional supports. We believe in helping individuals and their families achieve healthy and productive lifestyles. Whether you need daily assisted living services or community integration to become more active, DSS, Inc. strives to tailor our services to fit your personal needs. We work with individuals and their families to develop a functional support system and create active involvement within their community. Our services are designed for individuals who live alone or reside with family members and require outside dependable assistance. Our quality care staff is experienced and knows the importance of security, respect and the level of care you expect your loved ones to receive. At DSS, Inc. we want to give you more than just great service. We want to give you peace of mind.

Consumer Non-Discrimination Policy Statement

It is the policy of Diversified Supportive Services to provide services to all persons without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, marital status, age or disability. No person shall be excluded from participation in, or be denied the benefits of, any service; or be subjected to discrimination because of race, color, national origin, religion, sex, sexual orientation, gender identity or expression, marital status, age or disability.

Program services shall be made accessible to eligible persons with disabilities through the most practical and economically feasible methods available. These methods include, but are not limited to, equipment redesign, the provision of aides, and the use of alternative service delivery locations. Structural modifications shall be considered only as a last resort among available methods. Any consumer (and/or their guardian) who believes they have been discriminated against may file a complaint of discrimination to:

Diversified Supportive Services
528 Hellerman St.
Philadelphia, PA 19111

Department of Public Welfare
Bureau of Equal Opportunity
Health and Welfare Building, Room 223
Harrisburg, PA 17105-2675
P.O. Box 2675

Commonwealth of Pennsylvania
DPW-Bureau of Equal Opportunity
Southeast Regional Office
801 Market Street, Suite 5034-5th floor
Philadelphia, PA 19107

U.S. Department of Health & Human Services
Office of Civil Rights
150 S Independence Mall West
Public Ledger Building, Suite 372
Philadelphia, PA 19106-3499

PA Human Relations Commission
110 North 8th Street, Suite 501
Philadelphia, PA 19107

Complaint of Discrimination Policy & Procedure

This policy statement complies with the Civil Rights Act, Title VI [45 CFR part 80.7 (b)] and section 504 of the Rehabilitation Act of 1973 [45 CFR part 84.7 (b)]. If you feel that you have been denied a benefit or service because of your race, color, national origin, religion, sex, sexual orientation, gender identity or expression, marital status, age or disability, you may file a Complaint of Discrimination with the Human Resource Manager of Diversified Supportive Services, either verbally or in writing. A written response will be issued to you within 21 days of the complaint notice. You may also file a complaint with an external agency. If you choose to file your complaint in writing, you must include your name, address, telephone number, and a brief description of what occurred which led you to believe you were discriminated against. If you need assistance, the Human Resource Manager of Diversified Supportive Services will be able to assist you.